About Matchbook

Matchbook is run by Triplebet Limited. We operate under licence number 39504, issued by the UK Gambling Commission, and we serve adult players in the United Kingdom in pounds sterling. We began as an exchange-style betting brand, and that heritage still shapes how we think: bettors, not the house, should sit at the centre of the product.

Alongside our sports exchange we run a casino lobby. It is stocked with studios you may well recognise, including Evolution, NetEnt, Pragmatic Play, Playtech, Blueprint, Red Tiger, Relax Gaming, Nolimit City, Habanero, BGaming, Amusnet, Amatic and EGT.

We handle personal information in line with UK data-protection law and explain what we collect and why in our privacy notice. We only ask for what we need to run your account and meet our legal duties, including age and identity checks.

Need help? Our team is reachable through live chat or by email at support@matchbook.com. Tell us what is wrong and we will work through it with you.

Our mission is simple. Give people a clear, honest place to bet, and let them see what they are paying for. We prefer plain terms to clever ones. Why bury a condition in small print when you can state it up front?

Three values guide the way we work: transparency, fairness and accountability. We publish offer rules in full, we credit rewards as described, and we answer for our mistakes. If something goes wrong, we would rather hear about it and fix it.

Casino games on our site come from licensed third-party studios, and their outcomes are generated by the providers' own certified systems. We do not alter results. Live tables are streamed from professional studios, so what you watch is what happens.

On the betting side, our exchange lets you back and lay selections at prices set by other users. We charge commission openly, and some of our promotions, such as the sign-up commission-free period or monthly rebates on qualifying Multiples and Bet Builders, are written out with their limits and expiry dates. Most free bet tokens lapse after seven days if unused, so read the terms before you opt in. Our full terms and conditions set out every rule.

Betting should stay entertainment, never a way to solve money worries. You must be 18 or over to hold an account with us, and we ask you to gamble only with money you can afford to lose.

You can set limits, take a break or close your account entirely. Do it early; do not wait until it feels urgent. If gambling is causing you or someone close to you harm, free and confidential support is available from GamCare on 0808 8020 133 or at www.gamcare.org.uk. Our responsible gambling page explains the tools in more detail.